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SUSI 1772722472

SUSI

The AI agent saving lives by eliminating the silence of empty chairs

Imagine a waiting room.

There are ten chairs. Three are empty.

Not because there are no patients, the waiting list is weeks long, but because this morning three people simply didn’t show up.

  • No warning.
  • No rescheduling.
  • No second chance for the patients who were waiting for those spots.

This happens in 30% of scheduled medical appointments in Brazil, every single day.


The problem isn’t the patients. It’s a system that still hasn’t learned how to communicate.


The problem no one wants to name


Hospital absenteeism is quiet, but devastating.


It overloads the public healthcare system and delays diagnoses that, in medicine, have a critical window.


So the minds behind the ATLANTAR Ecosystem asked a simple question:


What if the patient journey were so intelligent that forgetting simply stopped existing?


The answer has a name: SUSI.


Four minds, one integrated intelligence


SUSI was born, and continues to evolve, through the companies that make up ATLANTAR. Four verticals converging to build something none of them could create alone.


SPO Tecnologia built the core. An AI health agent that reads text, interprets audio, and analyzes images, all through WhatsApp, frictionless and fully integrated with existing hospital systems.


BD&co. designed the soul. The visual identity, the patient journey, and the experience that transforms complex technology into something even a 70-year-old can use with confidence and ease.


Moinho Digital opened the roads. Through growth strategies and high-performance digital channels, it took SUSI from a localized solution to a national presence, turning visibility into real scale.


ATLANTAR Labs continues crossing datasets in partnership with universities, validating hypotheses and keeping SUSI at the frontier of evidence-based innovation.


What does SUSI actually do?


While the hospital manager sleeps, SUSI works.


It confirms appointments. Reschedules cancellations in real time. Fills gaps in the schedule before they become lost revenue or wasted care capacity.


It also launches targeted vaccination campaigns for patients who data shows are more likely to miss appointments.


And when a patient takes a photo of a skin lesion at 11 PM, worried and unsure whether they should go to the emergency room, SUSI analyzes it with over 90% accuracy, recognizes the diversity of Brazilian skin tones, and provides technically sound guidance on what to do next.


What changes after SUSI?


Remember those three empty chairs in the waiting room?


With SUSI, they’ve already been filled before they even become empty. That is ATLANTAR’s commitment: replace fragmentation with intelligence.


Not just deliver tools, but build systems that learn, anticipate, and act.


SUSI is today what the healthcare system needed yesterday.